This policy explains how Weatherill Essentials collects, uses, and protects your information through the Support Portal services.

Data Collection

We collect personal information directly from you when you use our support services, including live chat, ticketing, and general inquiries via the Support Portal. The information we collect includes:

• Name

• Email address

• Phone number

• Any other relevant information needed to assist you with your support request.

Purpose of Data Collection

Your information is collected solely for the purpose of:

• Assisting you: To effectively and efficiently handle your support tickets, live chat queries, or other requests.

• Improving service: To understand support needs and improve the overall quality of our Support Portal services.

Data Protection and Sharing

• No Sale or Third-Party Sharing: We adhere to a strict policy of not selling or giving your data to third parties.

• Legal Exceptions: The only exception to the above is if we are required by law to disclose your information, such as in response to a court order or legal process.

Data Security

We are committed to protecting the information you provide. We implement reasonable technical and organizational measures to ensure the security of your data against unauthorized access, disclosure, alteration, or destruction.

Governing Law

This Privacy Policy is governed by the laws of the State of Tasmania, Australia.